Return & Exchange Policy

📦 Return & Exchange Policy – Zoyash

At Zoyash, we care about your shopping experience. If you’re not fully satisfied with your purchase, we’re here to help.

✅ Eligibility for Return/Exchange

  • Items can be exchanged or returned within 7 days of delivery.

  • Products must be unused, unworn, and in original packaging with tags attached..

🔄 Exchange Process

  1. Contact us Email within 7 days of receiving your order.

  2. Share your order number and reason for exchange.

  3. Once approved, you can send the item back to us.

  4. After inspection, we’ll send you the replacement item of your choice (subject to availability).

💵 Returns & Refunds

  • If you want to return, a store credit or voucher will be issued after quality check.

  • Refunds in cash will be processed with 3-4 working days.

🚚 Shipping Costs

  • Customers are responsible for return/exchange shipping charges.

  • If you received a wrong or defective product, we will cover the shipping cost.

📩 Need Help?

For any questions, contact us: